Conall Maccon, Alpha for the Woolsey/London werewolf pack, was head of the London BUR office and Chief Sundowner. His second in command is his pack Beta, Professor Lyall, who is a field agent and Secretary Prime. When Lord Maccon left London, Channing Channing became the new head of BUR. The organization is headquartered in London, in a small Georgian building off Fleet Street near the Times offices. Satellite offices can be found throughout the empire, including Canterbury.
BUR employs a number of ghost agents—exhumed and preserved bodies with tethered specters are placed in select locales to gather information. Each ghost's tether crosses the limits of at least one other's, creating a communication network that stretches the length and breadth of London.
- "Most BUR offices kept spare clothing in their cloakrooms, the architectural conceit of cloakrooms having spawned from generations of werewolf arrivals." (Soulless, ChapterThree)